Title VI

Paraquad Inc. posts Title VI notices in public areas of our agency and on our buses and/or paratransit vehicles.

Paraquad Inc. operates its programs and services without regard to race, color or national origin, in accordance with Title VI of the Civil Rights Act of 1964.

If you believe you have been discriminated against on the basis of race, color or national origin by Paraquad Inc., you may file a Title VI complaint by completing, signing and submitting the agency’s Title VI Complaint Form.

How to file a Title VI complaint with Paraquad Inc.:

  1. Individuals wanting to file a complaint may contact: Compliance Department by mail at 5240 Oakland Ave., St. Louis, Mo. 63110, by phone at (314) 289-4345 or by email at compliance@paraquad.org.
  2. In addition to the complaint process at Paraquad Inc., complaints may be filed directly with the Federal Transit Administration, Office of Civil Rights, Region 7, 901 Locust St., Suite 404, Kansas City, Mo. 64106 or call (816) 329-3920.
  3. Complaints must be filed within 180 days following the date of the alleged discriminatory occurrence and should contain as much detailed information about the alleged discrimination as possible.
  4. The form must be signed and dated, and include your contact information.

If additional information is needed or if the information is needed in another language, contact the Compliance Department at (314) 289-4345 or compliance@paraquad.org.